In rush to embrace telehealth, many physicians still have concerns about quality of care, survey finds

September 10, 2020 / by Heather Landi 

During the height of the COVID-19 pandemic, doctors turned to virtual consultations to continue to provide care to their patients.

But close to 60% of physicians have lingering reservations about the quality of care they can provide remotely, according to a recent survey.

Four out of five physicians used telehealth during the pandemic, according to Decision Resources Groups’ two-part survey of 4,855 practicing U.S. physicians conducted in March and April, with a follow-up survey in July.

As of July 2020, 80% of U.S. physicians had conducted a virtual patient consultation in the previous three months—up from 39% in April and 9% in early March, when use of virtual consults was unchanged over 2019 levels.

But, among the 20% of physicians who did not use telehealth during the past three months, the top reason cited was the possibility of diminished quality of care (49%).


Chris J. Stewart

Chris currently serves as President and CEO of Surgio Health. Chris has close to 20 years of healthcare management experience, with an infinity to improve healthcare delivery through the development and implementation of innovative solutions that result in improved efficiencies, reduction of unnecessary financial & clinical variation, and help achieve better patient outcomes. Previously, Chris was assistant vice president and business unit leader for HPG/HCA. He has presented at numerous healthcare forums on topics that include disruptive innovation, physician engagement, shifting reimbursement models, cost per clinical episode and the future of supply chain delivery.

Related Articles

Back to top button