CVS Health’s Telehealth Clinic Visits Surge Amid Coronavirus Pandemic

May 6, 2020 / Bruce Japsen, Senior Contributor

CVS Health reported a 600% surge in use of its retail health clinics via telehealth and a big jump in home prescription delivery as Americans sought easier access to healthcare services amid the spread of the coronavirus strain COVID-19.

CVS, which operates more than 1,100 MinuteClinic locations inside its CVS pharmacies and Target stores in 33 states and the District of Columbia, were big contributors to the company’s performance in the first quarter as cases of COVID-19 spread throughout the U.S.

“Utilization of telemedicine for virtual visits through MinuteClinic is up about 600% compared to (the first quarter of 2019),” CVS chief executive Larry Merlo told analysts on a 70-minute call Wednesday morning to discuss the company’s first quarter earnings.


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Mike Adams

Mike Adams is a medical device sales leader with extensive clinical experience in spine and biologics and a nationwide distribution network built over the last 10+ years in the industry. He has held various leadership positions in healthcare and device including Distributor Partner, Hospital COO and Spine VP of Sales. He currently leads the commercialization strategy for OrthoSpine Partners and is a Distributor Principal at Novel Medical. Because of his unique career path, Mike has the ability to see the healthcare business from multiple perspectives making him passionate about building strategic partnerships that help reduce overall costs, drive innovation, and cultivate growth for new markets.

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